FAQ's
Feedback/complaint/Suggestion

"For Only Technical Assistance issue to e-Tender Submitting: Vendors are requested to kindly mention the URL of the Portal and Tender ID / Auction ID in the subject while emailing any issue of Technical Assistance for Tender / Auction along with the Contact details. Also, Bidder Manual is available on website for more clarification.

For Online Payment (e-Payment) Related Issue: Vendors are requested to kindly go through the document of Instructions for Online Payment which is available on homepage of the website before you call or email us.

Vendors may Contact Us for assistance related to their below queries:

Vendor's Queries Contact Numbers Mail ID
  • New Bidder Registration (Portal Registration).
  • Registration Charges Query (Online or Offline).
  • Vendor's ID / Profile Activation.
  • Renewal of Vendor's ID.
  • Get a New Digital Certificate (DC).
  • DC Renewal or Verification, etc.
  • +91-(79)- 40016 866
  • +91-(79)- 40016 840
  • +91-(79)- 40016 838
  • +91-(79)- 40016 818
  • +91-(79)- 40016 821
info@abcProcure.com
Himalay@abcProcure.com
     
For any, Technical Assistance related to e-Tender
filling / submitting. (Pl read Bidder Manual
for any clarification).
  • +91-(79)- 4027 0555
  • +91-(79)- 4027 0563
  • +91-(79)- 4027 0564
  • +91-(79)- 4027 0507
  • +91-(79)- 4027 0548
Support@abcProcure.com
     
ICICI Bank Help-desk numbers for NEFT/RTGS,
Payment Transfer related assistance in e-Tender
  • +91-(22)-6137 6644
  • +91-(22)-6137 6752
etendering@icicibank.com
     
e-Payment Related Queries
(Document Fees & EMD) - Pl read
Instructions for Online Payment document
which is available on website before you call or mail us.
  • +91-(79)- 4027 0555
  • +91-(79)- 4027 0564
  • +91-(79)- 4027 0507
  • +91-(79)- 4027 0563
payment@eptl.in

e-Procurement Technologies Ltd. (abcProcure)
A-201/208, Wall Street - II, Opp. Orient Club,
Nr. Gujarat College, Ellis Bridge, Ahmedabad - 380 006, Gujarat (India)
Tel: +91-(79)-4027 0555 | 563 | 564 | 507 | 548
Cell: +91-93745 19729, +91-93286 57215
Fax: +91-(79)-40016 876
E-Mail: Support@abcProcure.com | Support@ProcureTiger.com

Timing: Please feel free to get in touch us with during week days (Monday - Saturday) any time between

  • Indian Standard Time (+5:30 GMT): 10:00 AM - 07:00 PM (Monday to Friday)
  • Indian Standard Time (+5:30 GMT): 10:00 AM - 05:00 PM (Saturday)

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